Eileen Gross, MPH, CDP
In her role of Vice President of Quality and Compliance, Eileen is our resident expert in all things regulatory and quality improvement. She is responsible for implementing and maintaining all policies and procedures pursuant to federal, state and local regulations as well as ensuring quality outcomes and staff compliance across the organization She also leads our human resources and compliance departments. Eileen has extensive experience in public health program development, implementation, and evaluation and program compliance auditing. She has held such positions as executive director of assisted living communities, program director of adult day services, behavioral health and rehabilitation trainer among others. Eileen also brings expertise in Dementia and Alzheimer’s disease, traumatic brain injury, behavioral health and strategic planning. She received her Master’s of Public Health from West Chester University.
In a highly regulated industry that is primarily focused on quality, integrity and trust, it is critical that organizations embrace only the highest quality standards and industry best practices. But, we must never forget that compassion, patience, understanding and warmth are the success to a positive customer experience. At JEVS Care at Home we always strive for both.
